Repair - Terms and Conditions

I authorize Macbook Service Center the repair of my device and the replacement of parts. I have made a backup my data. In the event of loss of Data, MSC is not responsible for Data loss arising due to repair. I have given my information to MSC for the repair of my device and it is my sole responsibility to change the information upon receipt of the device. The device is not authorized to be opened outside service repair area. If this form is filled prior to inspection, the amount will be only be treated as an approximate figure and prices may vary after inspection. Repairs made to device; caused due to liquid spill will incur different charges. I understand that part components will be changed during Part repair. I authorize the purchase of these components. Parts Include Logic Board, Screen, IC's, Circuitry Repair. These Charges may not exceed the price of the new part. During an entire Part replacement a more accurate cost can be derived. This form is best filled by an MSC Technician to ensure accuracy of approximate Pricing. 

 

The customer authorizes MSC the repair of his device and the replacement of parts upon submission for repair.

MSC do not accept IPhones that have been given to other service centers and had failed repair. If customer has still sent their device for repair even though is was given to another service center prior and had failed repair. The repair work that was done previously is easily visible by our tech staff and diagnostic charges will apply and the device will be returned to you.

Customer is responsible for making a backup his data. In the event of loss of Data, MSC is not responsible for Data loss arising due to repair.

Customer Credentials and other details when given for the repair of his device and it is the sole responsibility of the customer to change the credentials upon receipt of the device.

The device is not authorized to be opened outside service repair area.

If this form is filled prior to inspection, the amount will be only be treated as an approximate figure and prices may vary after inspection.

Repairs made to Laptops caused due to liquid spill will incur different charges.

Logic Board and motherboards damage due to surge are not covered under warranty.

Part components will be repaired during Part repair. Parts Include Logic Board, Screen, IC's, Circuitry Repair.

This form is best filled by a MSC Technician to ensure accuracy of approximate Pricing.

Fixed diagnosis amount

Windows laptops & desktops without disassembly – 500 rs

Windows laptops & desktops with disassembly - 1000 rs
Mobiles, Tablets without disassembly – 500 rs

Mobiles, Tablets with disassembly - 1000 rs 
Macbooks and iMacs 2012 and below – 5500 rs
Macbooks and iMacs 2013 and above – 7500 rs
Screen Diagnostics – 1000 rs

Laptop with Graphic card Diagnostics - 1500 rs
Data Recovery Diagnostics – 1000 rs

All in one pc Diagnostics - 1500 rs
Microsoft Surface Diagnostics - 5000 rs
Printer diagnostics - 1000

Warranty Periods
Keyboard Riveted – 1 month
Keyboard Non Riveted – 2 months
Hard disk – 1 year
Laptop battery and charger – 6 months
Repairs on Hand held devices don’t carry warranty
Hinge repairs do not carry warranty

*If customer has previously taken their device to another service center and has misinformed MSC that they have not, then customer is liable to pay full diagnostic fees of 3000 rs*

In case of customer failure to pay post one week from completion of repair and intimation to client, MSC has no choice but to sell the device as whole or parts to recover from the loss of cost of repair.

In case the customer has not come to collect the device two weeks post diagnosis or repairs, the device marked as junk and sold as scrap.

Basic Data Recovery covers one day of service. anything past that time will be considered as advanced data recovery.

If the drive is Bitlocker encrypted, APFS encrypted, SSD, or not detectable then it comes under advanced data. recovery.

In regards to board repair, only the modules required to turn on the board will be repaired. For Other parts on the board such as WIFI modules, Ram chips, SSDs, USB ports, Speakers, Camera, Screen, etc will be charged separately.

While repairing laptop hinges and body, screen can also be damaged in the process.

All goods and services rendered to customer by MSC are non refundable.

Customers agrees not to raise a dispute against MSC in regards to transactions done by Credit card charge back, bank charge back, court, police, politics and other methods.

MSC Repair Terms and conditions are constantly being reviewed and modified to protect the rights and integrity of both MSC and customer.

 

Payment- Methods:

Bank name HDFC

Account Number: 50200029339841

Account type:current acc

Transaction type:IMPS

Account Name : Macbook service center

IFSC: HDFC0000047

 

Bank Branch: Arbour, 180-A, Marve Road,Orlem,

Malad – West, Mumbai- 400064, Maharashtra


We accept 6 modes of Payment in total below:

Imps bank transfer , Phone pay, Tez, Google pay, Bhim, Paytm Debit/credit card payment through our HDFC Card swipe machine.

Bank transfer charges – Free

All digital payments -Free

Card payment charges is 3%

We don't accept cash payments or cheque.

We don't charge 18% GST since our shop does not deal with GST.

We will be giving you receipt upon payment.

Sometimes cost of repair is above Rs.10,000 and involves major part purchase. In case the Vendor is not always ready to accept digital payments from MSC. In this case, MSC will intimate customer to pay in cash.

MSC stands for Macbook Service Center

Thanks,

Service Center Management
Laptop Service Center Orlem Malad west